Now Hiring - Jewelry Consultant (Sales) in Cupertino, CA

Overview

Responsibilities

• Providing sales presentations based on the features and benefits of our products, closing sales, and clienteling with existing customers.
• Cultivating an in-depth knowledge of our products to provide the best experience possible for our customers.
• Maximizing sales utilizing teamwork, peer to peer coaching, Floor Direction, and methods of selling such as personalizing the sale to the unique needs of the customer.
• Assisting with maintaining accurate inventory of all merchandise and ensuring merchandise security.
• Participating in and exemplifying our company culture.
• Partnering with the Store Visual Merchandiser to understand and help uphold all merchandising standards including case presentation and storytelling.
• Performing duties related to opening or closing the store.

Qualifications

• Prior sales or customer-facing experience required. Retail sales or hospitality industry experience preferred with the ability to present features and benefits of unique products. Prior experience with jewelry sales is neither relevant nor required… we will teach you!
• We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on major holidays!)
• Genuine enjoyment in working with people is necessary; we love our customers!
• High performing and driven to achieve goals in a fast-paced environment.
• Great listener… we need you to listen to each customer’s needs.
• Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
• Ability to maintain customer relationships in a changing sales environment.
• Energetic team player.
• Must possess a high level of visual acuity and manual dexterity.
• Excellence in written and spoken English is required; you will communicate with our customers and home office team members in writing as well as face to face. Minimum of a high school diploma or equivalent is required.

Behavioral Characteristics

Work Environment

Why Work for Shane Co.?

• We want driven and competitive people who help us satisfy our customers’ needs. In our stores, we do not sell on commission, we offer a competitive base rate and we bonus based on team performance.
• We focus on providing you a time off package that is very generous for retail! It is important for us to be available when our customers need us. Our store employees do work weekends and evenings. However, you accrue 3 weeks of vacation in your first year! In addition, you also earn 6 sick days per year. We are closed on 7 holidays (unlike most retailers), AND we pay you for one volunteer day per year! The longer you work with us, the more vacation time you earn.
• Unlike other companies who just offer low paying disability insurance to cover your major illness situations, we offer the ability to earn time off at FULL pay for the care of yourself or a family member! When your family needs you, we want you to be able to be there for them.
• We offer very competitive medical, dental and vision plans, as well as a 401 (k) plan with a company match, company paid life insurance, and flexible spending accounts for medical, daycare or mass transit commuting expense. We also offer a number of discounted voluntary benefits including long-term disability, life insurance for your dependents, pet insurance and even things like discounted travel and movie tickets!
• We have benefits focused on you AND any family member (Partner, children and even your parents!) including counseling, legal advice, assistance in finding appropriate medical specialists and even help in understanding medical bills!
• And, of course, we offer a generous discount in our stores or online for you AND your family members!